Help Center & FAQs

Frequently Asked Questions

Everything you need to know about our sourcing mechanics, aggregation pools, payment security, and quality control.

ChinaDolphins is a next-generation B2B sourcing marketplace designed to help small and medium businesses, e-commerce sellers, and wholesalers access factory-direct manufacturing in China.

Our proprietary Order Aggregation Engine allows multiple international buyers to combine their purchasing requirements so they can collectively reach Factory Minimum Order Quantities (MOQs) and unlock volume-tier discounts.

Frequently Asked Questions

What is ChinaDolphins?

How does the Order Aggregation Engine work?

What happens if an aggregation does not meet the MOQ?

Is my money protected?

What payment methods are supported?

How do you ensure product quality?

Who handles customs and international logistics?

Can I communicate directly with the Factory?